Home Work & Study
If you need urgent support, call 999 or go to your nearest A&E. To contact our Crisis Messenger (open 24/7) text THEMIX to 85258.

Application Help

Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
I'm really stuck! Brain freeze/thickness.....call it what you will!

I'm applying for o2 and a couple of the questions have got me stumped...these for example

The ability to provide solutions to a wide range of customer enquiries is important in the role of a CSA in O2. Tell me about a time when you identified someone's needs a time when you really had to pull out all the stops to help them explain what they really wanted.

and

Think about something significant that you have achieved at work, a project or piece of work that made you feel really proud. Briefly describe it below.*



To be honest, the job I'm in at the minute is a no brainer! I work in a convenience store (Londis) so don't really have to identify customer needs or do projects!

How can I blag it?

Sure I tell people the cheese is buy one get one free but it's hardly identifying customer needs....

Any advice guys?

Comments

  • Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Isn't the first one basically asking you how good you are at dealing with customers?
  • Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    It doesn't have to be something you've done at work, what other things do you do?
  • Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    not a lot lol

    already applied now anyhoo lol
Sign In or Register to comment.