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Whats gone wrong?

Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
in General Chat
Some new windows update installed itself an hour ago and ever since things like msn messenger and steam won't work. Whats happened and how can i fix it?

Thanks

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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Go to your control panel, add&remove programs.

    Click to show windows updates and remove the last one.
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Always reboot your system and if the problem is still there then go for what BritJames suggest...
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    No change :(

    I has already tried restarting it a couple of times.
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Renzo wrote:
    No change :(

    I has already tried restarting it a couple of times.

    re-install the messenger...

    What error message are you actually getting from the messenger?
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    With msn i get the following message. I have already tried unistalling and reinstalling. I installed the beta of 8 yesterday and thought that may have been the problem so have got rid of that. (Edit steam isnt working)

    Heres what msn says.
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    control panel
    windows firewall
    exceptions tab, and make sure msn is allowed
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Its an exception.
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Renzo wrote:
    Its an exception.

    There's always an exception to the rule.

    Try turning windows firewall off and restart MSN and try again
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    No difference. :grump:

    The new update thing isntalled awhile before it just signed out. No idea what happened.

    My main contact with friends has gone :(
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Renzo wrote:
    No difference. :grump:

    The new update thing isntalled awhile before it just signed out. No idea what happened.

    My main contact with friends has gone :(

    System restore will bring your computer vback to before you installed any uipdate and it should bring back msn to a state where it is working.
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Where can i find that? That doesn't include game save files does it? :nervous:
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Renzo wrote:
    Where can i find that? That doesn't include game save files does it? :nervous:

    http://www.windowsreinstall.com/install/winxp/howto3/lauchsystemrestore.htm
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    I havnt tried that yet as it turns out every computer in the house is having the same problem. On the msn troubleshooting thing it says theres a problem with the key ports?
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    Teh_GerbilTeh_Gerbil Posts: 13,332 Born on Earth, Raised by The Mix
    Is your normal firewall needing settings adjusted?

    Turn off all windows security things. Just run your normal firewall and anti virus, if not... turn them off. If it works then... check all settings.

    Sounds a bummer. Reset the modem if its external too.
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Still nothing. ffs :grump:

    Its done it before i think, usually seems to sort itself after a bit mind but its been hours now.

    Msn says this by the way, what are key ports?
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Its started working again :chin:
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Renzo wrote:
    I havnt tried that yet as it turns out every computer in the house is having the same problem. On the msn troubleshooting thing it says theres a problem with the key ports?

    If every computer in your house had the trouble then maybe it came from the router or the network. Well if now it works again, all is good then :)
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    nihilisticmadman wrote:
    If every computer in your house had the trouble then maybe it came from the router or the network. Well if now it works again, all is good then :)

    yep, he just wasted our time :p
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