Take a look around and enjoy reading the discussions. If you'd like to join in, it's really easy to
and then you'll be able to post. If you'd like to learn what this place is all about, head
Couldn't agree more. If someone was being an 'arsehole' because they had a genuine reason to get angry about, as you did with your situation (now I understand it), decent staff would have no problem with that and should apologise on behalf of other staff.
However, sometimes people act like arseholes and become violent just because you won't give them something they just want, even if it is not due to them.
Well, I was always taught that you don't start a sentence with "And", but maybe it's different now.
Such a shame that people in the JCP don't appear to have the intelligence to punctuate their writing properly.
No English language skills? And you attempt to condescend people here by claiming that we have poor language skills. Exactly what do you do then? I assume you mean by working with single parents that you are trying to get the 'scroungers' out to work? So how many points per parent do you get?
That is running by my assumption that JCP is an acronym for 'Job Centre Plus'.
Well, I think I need to have a chat with peachy, as she's left me a little confused.
Earlier in the thread, she said she's a Customer Service Manager. Now she says she's a Lone Parent Adviser. You aren't normally both, unless it's a very small office.
Yes you can start a sentence with the word "And" (I did A level English), you can sometimes deviate from certain rules, for example the "I-before-E-except-after-C" rule. It also depends on your style of writing, but I was simply making a point of her insulting the people's language skills on these boards when she doesn't appear to be the pinnacle of inteligence herself.
Someone reads a complaint card?
First time ever, that.
Wow, an apology.
No compensation, so a complaint form is a waste of time and money. I have better things to do than wait for a computer-generated sorry, as if it makes everything better.
Not to sound ungrateful, but "sorry" doesn't pay the bills.
Just to back peachy up a bit on that one, the easiest way to get the department to jump into action is write to your MP. Sounds drastic, and no, you shouldn't have to do that, but believe me management shit their pants when they get an MP's letter.