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Speed problem?
Former Member
Posts: 1,876,323 The Mix Honorary Guru
in General Chat
I went and done a speed test on adslguide.org and I got the following results:
Downstream 462 Kbps (57.8 KB/sec) 498 Kbps (inc. overheads)
Upstream 238 Kbps (29.8 KB/sec) 257 Kbps (inc. overheads)
NOTE: Your downstream speed result is very low for the type of connection specified (ADSL/RADSL, 2Mbps). We strongly recommend that you check your Internet connection is not being used elsewhere during the test and/or contact your ISP to resolve speed issues you may be experiencing.
Is this something to worry about? How can I fix it?
Downstream 462 Kbps (57.8 KB/sec) 498 Kbps (inc. overheads)
Upstream 238 Kbps (29.8 KB/sec) 257 Kbps (inc. overheads)
NOTE: Your downstream speed result is very low for the type of connection specified (ADSL/RADSL, 2Mbps). We strongly recommend that you check your Internet connection is not being used elsewhere during the test and/or contact your ISP to resolve speed issues you may be experiencing.
Is this something to worry about? How can I fix it?
0
Comments
If you're paying for 2meg broadband and only recieving 512 you should be able to get a refund for all the months you've been using 2meg and recieving 512.
Downstream 1243 Kbps (155.4 KB/sec) 1342 Kbps (inc. overheads)
Upstream 248 Kbps (31.0 KB/sec) 267 Kbps (inc. overheads)
The speeds that you gave are comparable with a 512 service.
However, your line could have been busy at the time, or there may be other factors.
Anything I could check?
To top it all off I tried reconnecting the wires, pulled too hard and the line connecting my modem to the microfilter came loose from the connector. Luckly I had an old 56k wire that works (broadband speed) so that's not too bad until I can buy a cable for it.
Any suggestions you guys? I'm at the end of my tether, I have to call billing so that they can refund me for the past 4 months they've been charging for 2MB BB.