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Pissed on ye olde ale
BillieTheBot
Posts: 8,721 Bot
in General Chat
Over the last few days, I've been rather busy at work. Now, most of the customers I deal with give me no hassle at all. Unfortunately, there are one or two rotten apples. On Wednesday night, about five minutes before my shift was to finish, a man came in. That day had been quite pleasant at work, I'd even enjoyed myself to an extent. Until then. The man in question was completely drunk. You could tell by the way he walked and later, the way he talked.
He grabbed hold of a few cans of beer. He came to the checkout and said "Right, you mate, yeah, *hiccup* you've got an attitude problem, yeah..." I gave him a blank stare. He went on to say "I was here this afternoon, yeah, getting some papers, (I think he meant rolling papers) and you just, *burp* huffed at me, yeah, and I think you should, *made a sound that sounded like a loud fart* say sorry for it."
Naturally, I contacted my supervisor, who contacted security, who escorted him off the premises. Given the same situation, what would you do? I'm just curious here...
*located in Anything Goes for the simple reason I can't be bothered to wait a week until someone replies to it.
He grabbed hold of a few cans of beer. He came to the checkout and said "Right, you mate, yeah, *hiccup* you've got an attitude problem, yeah..." I gave him a blank stare. He went on to say "I was here this afternoon, yeah, getting some papers, (I think he meant rolling papers) and you just, *burp* huffed at me, yeah, and I think you should, *made a sound that sounded like a loud fart* say sorry for it."
Naturally, I contacted my supervisor, who contacted security, who escorted him off the premises. Given the same situation, what would you do? I'm just curious here...
*located in Anything Goes for the simple reason I can't be bothered to wait a week until someone replies to it.
Beep boop. I'm a bot.
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Comments
If somebody's giving you grief do you really need a superviser to sort it out for you?
Yup.
Yeh but surely if he did that he would be the one getting in the shit for being rude to a potential customer?!?
Ya gotta be civil with these people, even if the only thing they understand is swearing.
yea but that rule only applies if you've not got good reason to be nasty, the old man was just being a drunken mess, just shoulda told him to fuck away off...
really...who'd your boss believe, you or a drunk accusing you off swearing at him, bosses usually be on the workers side when the customer is a nuisance
It doesn't mean you have to be rude. Just have enough bottle to deal with it yourself.
And really, wrong forum. And I know you said you want an answer now, but seriously what's so special about you that you CAN'T WAIT?
Just ignored all the crap about you a having an attitude problem and served the bastard.
If he carried on with the attitude I would refuse to server the fucker for being pissed already, and politely wound him up before I told him to sling it.
If he started getting violent you have every right to smack the cunt back.
I remember a bunch of nippers giving me grief whilst I was doing a little run outside McDonalds and I laid one out - my manager ran out and backed me up. Sound.
Show you have some bottle and people are less likely to take the piss.
I'd've said "yes sir, three bags full sir, yadda yadda".
Business as usual.
Thanks for your replies, they've been very helpful.
At the end of the day if someones giving you grief for no reason show that you aint happy about it. Let 'em know you aint going to take any shit.