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getting talked to at work
I have no idea where this goes so I'll stick it here as it deals with work. so at the hotel i work at we are supposed to have a valid credit card on file or else we're not supposed to check them in. but i don't pay that much attention when i scan the credit card and if it comes back declined or something i either dont notice or i feel all embaressed to tell them and stuff. but with two people i didn't do it to, one of them ended up not paying and that cost us $200+ and another one totally trashed a room and cost us another 200+ in damages. All my fault because I have horrible confrontation skills. And now when I go back to work I am going to get talked to about it obviously. The only problem being I'm scared shitless. The manager is really nice and I have no problem with that but other things make it extremly scary for me. One word into it and I will more than likely burst out into tears. How can I deal with this and not seem like a total fool?