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Given that Ryanair had the nerve to charge somebody for a wheelchair and when challenged legally had the audacity to fight it in the courts, even launching an appeal when they lost they are evidently a pretty nasty company. That said I have used them and would again but I would always prefer to fly with a different airline.
Their Chief Executive seems an obnoxious and greedy twat. Now, Stelios seems a good bloke. Don't hear so much of him now, just this stupid twat from Ryanair.
I fly Ryanair often. While I don't feel badly treated, it is plasin to me it is a shite airline, and you get what you pay for.
No legroom, no luxuries, expensive food, crap landings a regularity.
Plus dodgey planes on a couple of journey. I loved the one that leaked water all over my mate from the ventalation system. FOR THE WHOLE FLIGHT!
The last time I flew Ryan Air, it wasn't that horrible. Perhaps the reason is that they're cutting more and more, for the lower prices - that flight was a long time ago. But they're cheap, really cheap. But... most of the airlines today are cutting a lot and some prices are baffling.
You get two things standard with Ryanair now - A seat and a fold-out tray. Not even those little elastic bits for magazines!
- The shittest customer "care" imaginable. Countless instances of planes being cancelled with no explanation given and no refund or accommodation help provided for those stranded
- A ruthless tosser as a boss who sacks any employees who dare to voice any concerns and have even employed teams of lawyers to shut down staff-run websites that are critical of the airline
- No window blinds or reclining seats
- A charge for check-in luggage- unheard of in the industry
- Often the destination airport is 100 km away from the city you think you're going to: Flying to "Barcelona"? Land in Tarragona. LOL.
Even if they were giving flights away- which they often do- that's one airline I'd rather not patronise
Easyjet are better, but don't fly everywhere from Stansted (my local) like Ryanair. I don't want to go to Gatwick or Heatrow.
If Easyjet are availible, I shall take them though. Far, far, better than Ryanair.
Aladdin - I get window blinds on Ryanair. Don't you?
If O'Leary could charge for using the bog, he would- make no mistake about that.
But like you and MrG I like Easyjet. They're still no frills but their customer service is a lot better and there certainly hasn't been any of the stories of ill treatment of passengers and staff alike that emerge from Ryanair.
And if they tell you they fly to a city, they fly you there, not to an airfield 80 km away.