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Dya know what, it's really weird reading that because ours is going almost exactly the same way! There'll be callouts for relief cashiers within half an hour of opening most days, even when there's barely any customers in!
And, we can now no longer take any more than 25% off the price of anything - managers and supervisors used to be able to take things to half price, but now we have to get a senior manager's password, which takes even longer and usually means there's more to waste at the end of a night because they've not been reduced enough in the day.
It's mental. Bloody supermarkets.