If you need urgent support, call 999 or go to your nearest A&E. For Crisis Support (open 24/7) text THEMIX to 85258.
Want to share your experience of using our Community?
We're collecting Community Case Studies which could be used on our website, on social media, shared with our volunteers, or shared with third parties who may be interested to hear how online communities help people.
Click here to fill out our anonymous form
We're collecting Community Case Studies which could be used on our website, on social media, shared with our volunteers, or shared with third parties who may be interested to hear how online communities help people.
Click here to fill out our anonymous form
pop up box

in Help Desk
hey,
you know the way when you now log into your account you get the pop up box asking if you are in the uk? well my phone had logged me out so i tried logging bag in again and the box pops up, it wont let me hit yes or no though. i cant use boards on my phone now because i cant hit yes or no - this also means i cant log out either to try logging in again. i have tried turning my phone on/off and clearing my history etc but nothing is fixing it and im so annoyed because i mainly use the mix from my phone ughhh grateful i was still logged in on my laptop for now though
you know the way when you now log into your account you get the pop up box asking if you are in the uk? well my phone had logged me out so i tried logging bag in again and the box pops up, it wont let me hit yes or no though. i cant use boards on my phone now because i cant hit yes or no - this also means i cant log out either to try logging in again. i have tried turning my phone on/off and clearing my history etc but nothing is fixing it and im so annoyed because i mainly use the mix from my phone ughhh grateful i was still logged in on my laptop for now though
0
Comments
Can I ask if this error is still happening today?
i ended up seeing this option when in the edit profile settings, so i ticked it and it seems to have solved the issue. i’ve attached a screenshot with the thing i mean:
thank you