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today

shannon_164shannon_164 Community Champion Posts: 989 Part of The Mix Family
in Help Desk
hey🙂

is the saturday thread happening today? i have just realised it’s at 2:30pm however the 2024 quiz is at 2pm therefore they both clash with each other.

thank you <3

Comments

  • Sian321Sian321 Community Manager Posts: 515 Incredible Poster
    Hey Shannon, thank you for your message!

    So the Support Thread today will be 1-2pm, and then at 2pm the 2024 quiz will take place.

    Looking forward to seeing you there if you are able to join :3
  • shannon_164shannon_164 Community Champion Posts: 989 Part of The Mix Family
    thanks @Sian321 for replying - maybe an announcement about this so people are actually aware would be helpful? a lack of communication from the mix once again… we shouldn’t have to be asking if chats & threads etc are running, it should just be communicated to us!!!
  • Sian321Sian321 Community Manager Posts: 515 Incredible Poster
    Hi Shannon, we hear you and are sorry. We agree that communicating these things ahead of time would be best practise. We fully acknowledge its not ideal and we don't mean to continue this way. We're doing as best we can at this stage, but realise the need for improvements.

    Thank you for baring with us, and again, we're really sorry for the stress and uncertainty caused.
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