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Feedback form

RiverRiver Community Connector Posts: 4,912 The Mix Elder
in Help Desk
Does anyone know how to find the feedback form, I know you usually get it from chat but my brain wasn’t working and I kept saying appreciation form :lol: if I’d of said feedback form I’d of noticed but now I can’t find it on here
✨ ℐ 𝒶𝓂 𝒷𝓇𝒶𝓋ℯ. ℐ 𝒶𝓂 𝒷𝓇𝓊𝒾𝓈ℯ𝒹. ℐ 𝒶𝓂 𝓌𝒽ℴ 𝒾𝓂 𝓂ℯ𝒶𝓃𝓉 𝓉ℴ 𝒷ℯ ✨

✨ 𝒯ℋℐ𝒮 ℐ𝒮 ℳℰ ✨

Comments

  • FaolanFaolan Posts: 191 Trailblazer
    I think this is it 🤔

    https://forms.office.com/Pages/ResponsePage.aspx?id=Rv-1Tzdou0C_sANOJmVSg7415LRyho5Bg6pTgcth7n5UQlVCUEw2UEkyU1U1MFFaUkRaOEROUVgzSy4u
  • KatieKatie Community Manager Posts: 1,311 Wise Owl
    edited January 29
    Hiyya both @Rose113 @Faolan

    The feedback form is a little bit faulty at the moment but it's on our list to get fixed - whilst you might still be able to fill it out using that link, we're having difficulty viewing responses on our side *insert long boring tech explanation* :(

    Apologies for the time being and do feel free to reach out to the team if you want to share any feedback with us too (although I appreciate you can't do this anonymously :sweat_smile: )
  • RiverRiver Community Connector Posts: 4,912 The Mix Elder
    @Katie ohhhhh is that why the last appreciation didn’t go through :)
    ✨ ℐ 𝒶𝓂 𝒷𝓇𝒶𝓋ℯ. ℐ 𝒶𝓂 𝒷𝓇𝓊𝒾𝓈ℯ𝒹. ℐ 𝒶𝓂 𝓌𝒽ℴ 𝒾𝓂 𝓂ℯ𝒶𝓃𝓉 𝓉ℴ 𝒷ℯ ✨

    ✨ 𝒯ℋℐ𝒮 ℐ𝒮 ℳℰ ✨
  • KatieKatie Community Manager Posts: 1,311 Wise Owl
    Hiii @Rose113 I come bearing good news

    Here is your bright and shiny feedback form - let me know if you have any issues

    https://bit.ly/TheMixFeedbackForm

    (The form looks the exact same but the tech on our side should be sorted lol)
  • RiverRiver Community Connector Posts: 4,912 The Mix Elder
    @Katie yayaaaa thank youuuuu
    ✨ ℐ 𝒶𝓂 𝒷𝓇𝒶𝓋ℯ. ℐ 𝒶𝓂 𝒷𝓇𝓊𝒾𝓈ℯ𝒹. ℐ 𝒶𝓂 𝓌𝒽ℴ 𝒾𝓂 𝓂ℯ𝒶𝓃𝓉 𝓉ℴ 𝒷ℯ ✨

    ✨ 𝒯ℋℐ𝒮 ℐ𝒮 ℳℰ ✨
  • independent_independent_ Community Connector Posts: 9,932 Supreme Poster
    Nothing else to add except I love “appreciation form”. We should have this :lol:
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • KatieKatie Community Manager Posts: 1,311 Wise Owl
    @independent_ @Rose113 I don't know about doing an extra form but if I add an appreciation section onto the Feedback Form would that suffice :tongue:
  • independent_independent_ Community Connector Posts: 9,932 Supreme Poster
    edited January 30
    Tbf I have mentioned before that there should definitely be a place to leave positive feedback, there might already be one now on the form (I can’t remember).

    It’s like when people leave reviews. A lot of reviews are negative because people only think to leave feedback with a negative experience so reviews skew negative.
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • KatieKatie Community Manager Posts: 1,311 Wise Owl
    @independent_ yeah positive feedback is one of the options but I can add an appreciation section too just leave it with me :)

    Appreciate these thoughts btw so helpful to hear what you folks want to see on it!
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