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Link for general chat isn't working

Amy22Amy22 Posts: 4,783 The Mix Elder
in Help Desk
Hi all hope your all okay, I just noticed that when I go into the support groups section of the website, I can't seem to be able to click or find the link for general chat tonight even though it mentioned it was on tonight. Just want to check is it on tonight and what I should do if I can't find the link?.

Kind regards,

Amy <3
Just a person who likes pop culture and films

Comments

  • Amy22Amy22 Posts: 4,783 The Mix Elder
    I wonder if I can click the link on circle and see if it works that way?. :grey_question:
    Just a person who likes pop culture and films
  • AnonymousToeAnonymousToe Posts: 2,380 Boards Champion
    Yeah I did that and it worked :)
  • DancerDancer Community Champion Posts: 8,103 Legendary Poster
    https://client.chatwee.com/popout/599c194bbd616d8b43891808 You can use this link to get into chat :)
    "There's a part of me I can't get back. A little girl grew up too fast. All it took was once. I'll never be the same." ~ Demi Lovato
    "The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
    "I'm going to get strong again and see you soon. " ~ Anonymous 
  • independent_independent_ Community Champion Posts: 9,015 Supreme Poster
    @Amy22 you can always click any of the join links it takes you to the same platform.

    Failing that, you can click the link dancer gave or type "bit.ly/TMSupportGroups" (make sure this is put in exactly) and it should work then. That's what I do I never use the join page :)
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • JustVJustV Community Manager Posts: 5,577 Part of The Furniture
    Hey hey :) thanks for chipping in on this everyone

    Was the blue join button not showing for anyone yesterday? We fixed the broken Sunday one but we can look into the Tuesday one if it wasn't appearing yesterday

    But yeah, as @independent_ said you can use the shortcut link: https://bit.ly/TMSupportGroups or the full URL that @Dancer shared. Alternatively, click any join button, they all take you there. :)
    Click here for everything you need to know about The Mix's merger
    All behaviour is a need trying to be met.
    The truth resists simplicity.
  • Amy22Amy22 Posts: 4,783 The Mix Elder
    Thank you so much hopefully join tonight fingers crossed <3
    Just a person who likes pop culture and films
  • Amy22Amy22 Posts: 4,783 The Mix Elder
    i managed to find this old thread on here and wanted to let you know that the link for group chat isn't working and I can't see the button for it <3.
    Just a person who likes pop culture and films
  • Amy22Amy22 Posts: 4,783 The Mix Elder
    Oh wait I just saw the link above @JustV mentioned before haha sorry about that folks!. I shall use the link above and also if anyone is having issues accessing the group chat link tonight its on this thread <3.
    Just a person who likes pop culture and films
  • JustVJustV Community Manager Posts: 5,577 Part of The Furniture
    No worries @Amy22! Glad you got there. :)

    Not sure why this link issue is persisting. Think the website might just be breaking with old age. If anyone notices it happening on specific days or with specific chats, do shout!
    Click here for everything you need to know about The Mix's merger
    All behaviour is a need trying to be met.
    The truth resists simplicity.
  • Amy22Amy22 Posts: 4,783 The Mix Elder
    JustV wrote: »
    No worries @Amy22! Glad you got there. :)

    Not sure why this link issue is persisting. Think the website might just be breaking with old age. If anyone notices it happening on specific days or with specific chats, do shout!

    Hi sorry to be super annoying again but I think it's broken again. The website is getting older I think xd. Is it okay if I use the link above again?.

    Amy
    Just a person who likes pop culture and films
  • DancerDancer Community Champion Posts: 8,103 Legendary Poster
    Amy22 wrote: »
    JustV wrote: »
    No worries @Amy22! Glad you got there. :)

    Not sure why this link issue is persisting. Think the website might just be breaking with old age. If anyone notices it happening on specific days or with specific chats, do shout!

    Hi sorry to be super annoying again but I think it's broken again. The website is getting older I think xd. Is it okay if I use the link above again?.

    Amy

    The website is nearly as old as V. If not older lol.
    "There's a part of me I can't get back. A little girl grew up too fast. All it took was once. I'll never be the same." ~ Demi Lovato
    "The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
    "I'm going to get strong again and see you soon. " ~ Anonymous 
  • Amy22Amy22 Posts: 4,783 The Mix Elder
    Dancer wrote: »
    Amy22 wrote: »
    JustV wrote: »
    No worries @Amy22! Glad you got there. :)

    Not sure why this link issue is persisting. Think the website might just be breaking with old age. If anyone notices it happening on specific days or with specific chats, do shout!

    Hi sorry to be super annoying again but I think it's broken again. The website is getting older I think xd. Is it okay if I use the link above again?.

    Amy

    The website is nearly as old as V. If not older lol.

    Its super ancient lol
    Just a person who likes pop culture and films
  • Anonymous55Anonymous55 Posts: 40 Boards Initiate
    I've been trying to get on there for ten minutes, and have created at least three separate accounts only to have to delete them when it says that the password 'isn't valid'. Does anyone else know what that means? I'm halfway to a meltdown :'(
  • DancerDancer Community Champion Posts: 8,103 Legendary Poster
    Anonymous55 wrote: »
    I've been trying to get on there for ten minutes, and have created at least three separate accounts only to have to delete them when it says that the password 'isn't valid'. Does anyone else know what that means? I'm halfway to a meltdown :'(

    It might be a Chatwee issue. @TheMix
    "There's a part of me I can't get back. A little girl grew up too fast. All it took was once. I'll never be the same." ~ Demi Lovato
    "The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
    "I'm going to get strong again and see you soon. " ~ Anonymous 
  • GemmaGemma Community Manager Posts: 1,138 Wise Owl
    Hey @Anonymous55 I wonder if you had verified your account before trying to log in? Once you have created your account, you will need to verify your email address by clicking a link that you will receive via email when you sign up - you might find that the verification email goes to your junk folder so please do check there.

    If you're still having issues, if you could DM some screenshots over to @TheMix, we can see what we can do to help. :)
    ♡♡♡
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