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Safeguarding protocol

Salix_alba_2019Salix_alba_2019 Posts: 1,158 Wise Owl
Hello, 

I was wondering what @The Mix does if someone is at risk? 

Comments

  • LaineLaine Wise One Gone for gooPosts: 2,648 Boards Champion
    Hey Salix! 

    Until a community manager can back to you and offer some more insight this page has some information about their confidentiality process hopefully it's helpful! 
    https://www.themix.org.uk/about-us/confidentiality

    :)

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    It's little, and Broken, but still good. Yeah. Still good." ~ Stitch

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    And in time I'll be fine. ~ The 1975

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  • Salix_alba_2019Salix_alba_2019 Posts: 1,158 Wise Owl
    Laine said:
    Hey Salix! 

    Until a community manager can back to you and offer some more insight this page has some information about their confidentiality process hopefully it's helpful! 
    https://www.themix.org.uk/about-us/confidentiality

    :)
    Thank youuu😉
  • The MixThe Mix The Mix HQPosts: 2,594 Staff Team
    edited June 2020
    Hey @Salix_alba_2019

    Great question, I'm glad you asked. Understanding how any service keeps people at risk safe is really important and no matter what service or site you are using, you always have a right to know the answer to this. 

    Thank you for linking through the confidentiality policy @Laine. That is exactly what we would do as a first step. It goes over from the young persons perspective what they can expect if they are at risk, and when we decide to involve someone else, who that is and how we go about it.

    It's important for us at The Mix, that we both keep people safe, but also make sure that we have a space where people can talk about hard things without feeling worried that we will call emergency services, so our aim is that the policy reflects that. 

    What do you think Salix? Do you have any further questions, we are happy to provide a bit more detail if helpful.

    - Italia :) 
    We're @Mike, @Connor, @Emma_, @Italia and @Ed_ - the staff team here at The Mix. We don't provide support via this account, but if you have any questions about the boards or need a hand finding your way around, feel free to drop us a message. Alternatively, you can head over to the Help Desk.

    Our response time to PMs might be a little slower than usual, please bear with us (:
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