Safeguarding protocol
Salix_alba_2019
Posts: 1,158 Wise Owl
in Help Desk
Salix_alba_2019
Posts: 1,158 Wise Owl
Essential support for under 25s
Essential support for under 25s
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Salix_alba_2019
Posts: 1,158 Wise Owl
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Until a community manager can back to you and offer some more insight this page has some information about their confidentiality process hopefully it's helpful!
https://www.themix.org.uk/about-us/confidentiality
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0 ·Great question, I'm glad you asked. Understanding how any service keeps people at risk safe is really important and no matter what service or site you are using, you always have a right to know the answer to this.
Thank you for linking through the confidentiality policy @Laine. That is exactly what we would do as a first step. It goes over from the young persons perspective what they can expect if they are at risk, and when we decide to involve someone else, who that is and how we go about it.
It's important for us at The Mix, that we both keep people safe, but also make sure that we have a space where people can talk about hard things without feeling worried that we will call emergency services, so our aim is that the policy reflects that.
What do you think Salix? Do you have any further questions, we are happy to provide a bit more detail if helpful.
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