Home Help Desk Bugs and other issues
Fill out our Discussion Boards user survey for a chance to win a £50 Amazon voucher, to shape our services, and get closer to earning a badge!

Getting emails about discussion but not notification

davcr0ckdavcr0ck South Oxfordshire (homophobic Oxfordshire) Posts: 774 Part of The Mix Family
Hey @""The Mix"

I'm getting the email notifications sent to my email when people comment on I need a hug thread for example but the notification doesn't work appear in the top corner next to the indox. the last notification I've got is the 7th October. 

Just wondering if you had any ideas 
Love is love and everyone is accepting and can share their issues with no judge from me and I try to help 

Comments

  • davcr0ckdavcr0ck South Oxfordshire (homophobic Oxfordshire) Posts: 774 Part of The Mix Family
    Just a few screenshot to illustrate what I mean 

    Love is love and everyone is accepting and can share their issues with no judge from me and I try to help 
  • MikeMike Screen addict 🎮 LondonPosts: 2,790 Community Manager

    It sounds like your notification preferences for emails and popup notifications might be different. If you head to your notification preferences in your profile, you should see two columns - one for emails and one for popup notifications. You can mix and match them.

    Unless you've already tried that?
    All behaviour is a need trying to be met.
  • davcr0ckdavcr0ck South Oxfordshire (homophobic Oxfordshire) Posts: 774 Part of The Mix Family
    Ohhh @Mike I just got your comment as a notification this time 😂 I have a lot in a bit 
    Love is love and everyone is accepting and can share their issues with no judge from me and I try to help 
  • davcr0ckdavcr0ck South Oxfordshire (homophobic Oxfordshire) Posts: 774 Part of The Mix Family
    Mike said:

    It sounds like your notification preferences for emails and popup notifications might be different. If you head to your notification preferences in your profile, you should see two columns - one for emails and one for popup notifications. You can mix and match them.

    Unless you've already tried that?
    Yeah that seems to of sorted it out, probably just turned something off accidentally 
    Love is love and everyone is accepting and can share their issues with no judge from me and I try to help 
  • MikeMike Screen addict 🎮 LondonPosts: 2,790 Community Manager
    Glad to hear it worked out @davcr0ck, thanks for the update :)

    davcr0ck said:
    Ohhh @Mike I just got your comment as a notification this time 😂 I have a lot in a bit 
    Also this is so typical of tech issues!
    All behaviour is a need trying to be met.
    davcr0ck
  • Kasa2103Kasa2103 Posts: 4,162 Community Veteran
    Same for me as well but this time not emails either. Haven't had any notifications since @The Mix  sent me a pm yesterday afternoon (it was either late morning or early afternoon.) Notifications are definitely switched on for emails and pop-ups.
    Everyone is special in their own way. We make each other strong (we make each other strong.) We're not the same. We're different in a good way. Together's where we belong. We're all in this together. Once we know. That we are. We're all stars. And we see that. We're all in this together. And it shows. When we stand. Hand in hand. Make our dreams come true.
    davcr0ck
This discussion has been closed.