Difficulty logging in

Invisible_me

Hello there,

So, I am difficulty logging on. I have to go onto my emails and click on a post link and log on from there, It doesn't let me log on directly from the site.

Any ideas why? It's getting rather frustrating.

Thanks

In_me

Former Member

I am sorry this has happened, but am sure @The Mix staff will be able to help you tomorrow morning.

Wishing you all the best,

-Belle

TheMix

Hi @Invisible_me

I'm so sorry to hear you're having trouble logging in. Our website is a bit confusing the login for the boards looks very similar to the login for an area called Your Voices. I think this might be why you're having trouble logging in or it could be a bug! Would you be able to try logging in from this link here?

Let me know if that works

- Aife

Former Member

Hey @Invisible_me

May I suggest also that if you have Firefox browser that you bookmark the forum, set its URL to the Firefox Toolbar? (It's easily deleted). Then you will have quick access. Similarly with Chrome.

Invisible_me

The Mix wrote: »

Hi @Invisible_me

I'm so sorry to hear you're having trouble logging in. Our website is a bit confusing the login for the boards looks very similar to the login for an area called Your Voices. I think this might be why you're having trouble logging in or it could be a bug! Would you be able to try logging in from this link here?

Let me know if that works

- Aife

Hi there Aife,

That link did work- and I was able to log on....

I'm so confused with the 'your voices' area.

Invisible_me

TheMix

Hey @Invisible_me

That's great to hear that link worked for you. Yeah the Your Voices area is very confusing, the login in areas look exactly the same. Feel free to bookmark the page like @Past User suggested.

All the best,

- Aife

Invisible_me

Thanks!!