Slight problem

Hi
​Since the recent update on the boards (Looks really good by the way).
​I'm not sure if I am alone with this problem but the boards haven't been working on my phone and when I say haven't been working I mean everything has been moved to one side and if you try and open something it won't open how it should do I will try putting up a few pictured.
Some people think i am unhappy. I'm not. I just approach silence in the world that never stops talking

Comments

  • The MixThe Mix Staff team Posts: 1,341 Moderator
    Hey @Abigail thanks so much for sharing these screenshots, they are really helpful. We've noticed the boards have been having some technical difficulties over the past couple days. We're not quite sure why, it's possible it could be do with the new update and boards URL. We'll check in with our tech team tomorrow and hopefully get everything up and running again soon.

    - Aife
    We're Aife & Mike - the staff team here at The Mix. We don't provide support via this account, but if you have any questions about the boards or need a hand finding your way around, feel free to drop us a message. Alternatively, you can head over to the Help Desk forum.
  • AbigailAbigail Posts: 356 Rampant Poster
    Thank you. It would be helpful as I don't always have access to a computer all the time and college computers are annoying and hard to work. sadly.
    Some people think i am unhappy. I'm not. I just approach silence in the world that never stops talking
  • MegglesMeggles Unicorn. Posts: 741 Incredible Poster
    The Mix wrote: »
    Hey [USER="96922"]Abigail[/USER] thanks so much for sharing these screenshots, they are really helpful. We've noticed the boards have been having some technical difficulties over the past couple days. We're not quite sure why, it's possible it could be do with the new update and boards URL. We'll check in with our tech team tomorrow and hopefully get everything up and running again soon.

    - Aife

    It's having an identity crisis. You took away the site part of it and now it's just not sure 😂 poor Boards.
  • AbigailAbigail Posts: 356 Rampant Poster
    @TheMix Just a little update for you. The boards do work but not on my normal phone. Im using an Samsung S5 for the board and my normal phone is the Samsung S7 edge so I'm not sure why its working on 1 but not on the other.
    Some people think i am unhappy. I'm not. I just approach silence in the world that never stops talking
  • The MixThe Mix Staff team Posts: 1,341 Moderator
    Thanks @Abigail we'll get our tech team to look into this for you.

    All the best,

    - Aife
    We're Aife & Mike - the staff team here at The Mix. We don't provide support via this account, but if you have any questions about the boards or need a hand finding your way around, feel free to drop us a message. Alternatively, you can head over to the Help Desk forum.
  • AbigailAbigail Posts: 356 Rampant Poster
    @TheMix i was going to let you know yesterday but i didn't eant the technology to just glitch and go back to the way it was. I think its started working on my phone again (Samsung S7 edge). Wired and i don't know why it happened but heyho 70
    Some people think i am unhappy. I'm not. I just approach silence in the world that never stops talking
  • The MixThe Mix Staff team Posts: 1,341 Moderator
    @Abigail - ahh, good news then! Not sure why either, but I'm glad it's started working again. :) Thanks for keeping us posted!

    Mike
    We're Aife & Mike - the staff team here at The Mix. We don't provide support via this account, but if you have any questions about the boards or need a hand finding your way around, feel free to drop us a message. Alternatively, you can head over to the Help Desk forum.
  • emilyjohnemilyjohn Fast Newbie Posts: 23
    I hope it would be helpful for me but I don't have access to a computer all the time and college computers. Thanks for sharing, keep sharing more and more information.
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