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"International airmail letter"
BillieTheBot
Posts: 8,721 Bot
I have a German penfriend and we exchange presents 2 or 3 times a year since 2006. Normally I'm charged between £7 and £8 to send a 1.5kg box to Berlin. I posted my latest present to her today, same conditions, except this time the cashier asked if there was a letter inside the box. I said yes because she's my penfriend, so I always add a card and letter to the present. She proceeded to slap a £14.69 charge on it, about double of my normal rate. She was rather condescending. Any idea what's up with that? This was the WHSmiths in Stafford high street (they have a P.O. upstairs).
Beep boop. I'm a bot.
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If you can weigh the item accurately and have a credit card and access to a printer, I suggest that you use the Royal Mail's "Buy Postage On-line" service to print out a mailing label. It is really easy to use. Enter the destination country and weight, and all the different priced options come up. You can click on each one to see any relevant conditions. Then use your credit card to buy the postage, print the label and hand the parcel in, pre-paid, at the Post Office counter. Simples.
She looks at me.
...
Slight pause.
...
"Do you want me to post it for you?", she says.
WTF do you think? I come in here, with an addressed envelope. I request to send it second-class. You bill me, I pay the money. What do you propose I do with it now?
I always try to use a proper local Post Office when I can. My one experience of the one in town wasn't great...
No, they haven't. Although charging nearly double is pretty wanky.
There is a rule/t&c that letters cannot be included with parcels. Don't ask me why but they're not allowed. Might be to do with tax and customs & excise.
To quote the Royal Mail site -
'This Airmail service offers you a cheaper rate if you’re sending gifts, goods or commercial samples. When using this service, please write ‘SMALL PACKET’ in the top left corner on the front of the item you are sending. You can also include a letter relating to the contents, but no other personalised correspondence.'
Next time say no, or send the letter seperate
Things over a certain size are charged by weight here.
Funnily enough, I usually include a list of what I'm sending in the box. It just strikes me as inconsistent that the post office have not been in my favour for the first time yesterday. Actually no - there was an occasion where I attempted to send a 2.11kg box to Germany and I didn't know about the 2kg threshold. Because it was 11g too heavy, the price shot up to £29.99 so I had to sabotage the box and take something out of it. It was the same post office but cashier number 4.
But still, it doesn't make sense to have a system that charges less for something that's obviously heavier than a letter.
Exactly. I don't get that logic either. She asked if there were any valuables inside, usual stock question. I answered "no". Then her question about having a letter inside and I said "yes". RubberSkin did mention further up about taxes and customs, but that's only when stuff goes outside of Europe and only if the contents is over £36 or something. The stuff in my box wasn't more than about £16 and my letter was just 1 side of A4 which cost me about 4p. Stupid innit.
The correct answer is "just a covering letter"
There's your answer
It changes it from 'small packet' to airmail letter.
£14.69p is the charge for letters 1620g-1639g
£9.80p is the charge for small packet of the same weight.
Repeat after me 3 times...
BASTARD!