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Banks & customers using credit
Don't people agree High St Banks like to take advantage of customers using their credit facilities? The market is very competitive and each bank wants you to sign up with them. Once debt builds up though, they always take the better end of the relationship- punitive charges of all sorts and people working in banks like to make demands from customers clearly in financial difficulty. On the phone the customer services assistant will quote 'responsible lending' in an attempt to get agreement. Lots of young people still have student loans to pay off and are at the stage of finding their feet financial-wise. No wonder many people don't trust banks- and some customers pluck up the nerves and take on the big Banks.