Silly Customer survey.

Former Member

I got a "Consumer products survey" yesterday from a company called Experian Limited. Now I live in student digs with two other blokes, so the survey proved quite interesting. All the questions had tick boxes for "You" and "Your partner". There was no mention of "Flatmates" and, of course I don't have a "Partner". Most of the questions asked for a yes/no answer. (put a tick in the box) Here are some questions which caused problems:

Question 3: "How many cars are there in your household? Answer: one, it belongs to a flatmate.
"Please provide details about your car."
"Please provide details about your partner's car." I couldn't provide these details because the car is neither mine nor my partners.

Question 5: "When was your home built?" How the fuck should I know?
"If you have moved home in the last 5 years, what was the postcode of your previous address?" Er, would that be the postcode of my home in Scotland or the student halls of residence? (Bearing in mind there was only space for one postcode) "Are you planning to move home?" Yep, as soon as I graduate.
"Will you be arranging a mortgage?" Well that depends on whether I'm going to rent or buy, but since I can only answer yes or no, I will say yes. "Do you/your family have internet access at home?" I don't and my family don't live here, but my flatmate does.

Question 8: "If you or your partner smoke, please sign to confirm that you are a smoker aged 18 or over." A footnote after the questions said "Remember, each smoker must sign above." What about my flatmates! They are neither me, nor my partner, yet they smoke. And what if there had been smokers under 18? This is the single most stupid question on the form!

Question 9: "How often in the past year have you bought goods or services by mail/telephone/internet?" Once.
"What products have you purchased by mail/phone/internet?" The question gave a big list of products, none of which applied and with no box to say "other". Why?
"What is the dress size of the main female in your household?" There are no females in my flat, but the flat downstairs has two. How do you decide who is the main female?

Thank you, rant over.

Former Member

Tell you what to do! Don't fill it in - put it in the bin.
Or better still Don't fill it in, put it in the return envelope and send it back to the company... that way they have to pay the postage and get no information out of it.

there we are....yawn

Former Member

Option two would be best. Bear in mind there was a £5000 prize draw for people who responded.

Former Member

Originally posted by byny:
<STRONG>Or better still Don't fill it in, put it in the return envelope and send it back to the company... that way they have to pay the postage and get no information out of it.
</STRONG>

LOL! this is what i do with those stupid things from the TV licencing ppl who send me aggressive letters telling me to get a TV licence when i don't even have a TV! sometimes i even write mildly abuse notes in them <IMG alt="image" SRC="smile.gif" border="0"> as anyone who lives/has lived in Bristol will know, TV Liscencing like to keep the location of their offices secret. i can now tell u all that its Barton House on St James Barton in central bristol, over the road from the bus station, under/next to the NCP multi-storey. do to it what u will <IMG alt="image" SRC="smile.gif" border="0">