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(funny story though ;d).
ETA Not 12, more like 8.
Cockney bloke phones up, doesn't know the password on his account, can't answer the security questions, but apparently I should just discuss his account with him anyway "because he's driving a 70 ton lorry down the motorway"
Really, what did he think was going to come of it? "Oh of course I can discuss your account with you, I forgot about that clause in the Data Protection Act that allows fat Cockney truckers called Clive driving massive lorries access to their account whether they can pass the relevant security check or not!"
Another classic today too
Me - When did your contract start?
Viky Pollard herslef on the other end - Oh it woz the day Big Bruvver started, wunnit?
No wonder I get grey hair :mad: