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Accounts moving to the new software

AngelIsMe21AngelIsMe21 Posts: 132 The Mix Convert
Hello,
When the new software etc is all up and ready, will our accounts be automatically transferred across/over?

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    AzzimanAzziman Moderator, Community Champion Posts: 1,859 Extreme Poster
    Hi AngellsMe21,

    From what I know, I believe that as long as you log in before the 18th of March, your account and data will be transferred overx

    Much love <3
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    TheMixTheMix Posts: 3,040 Boards Guru
    Azziman wrote: »
    Hi AngellsMe21,

    From what I know, I believe that as long as you log in before the 18th of March, your account and data will be transferred overx

    Much love <3

    :yes: :yes: :yes:

    Apologies it took us a while to pick this one up - didn't see it tucked away in the Help Desk! Azziman is totally right, as long as you log in, your data will be automatically transferred. :)

    Mike
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